State Farm® Insurance Agent Roger O'Connell

"I have been a long time State Farm client and would love to give an extra shout out to the staff at Roger O’Connell’s office, especially Brittany Lowe. I moved from Atlanta, GA to Davidson, NC about two years ago, had a very positive experience transitioning from one state to another, and today I met with Brittany for my annual meeting, which was very productive. Brittany is extremely personable and knowledgeable. She took the time to answer my many questions. I have multiple policies with State Farm and I really appreciate the opportunity to meet and review each policy annually. I highly recommend State Farm Insurance and Roger O’Connell’s office. Ask for Brittany!"

"Ms Brittany Lowe provided highly efficient and courteous service to us via zoom. She was very informative and patient. Each facet of the insurance application process was explained at a steady pace without rushing us. We appreciate her professionalism."

"Good evening speaking to Brittany today was very pleasant she was very nice ask me if I had any questions that she could answer she helped me with some stuff that I needed to adjust explain what I needed if I wanted to do something or take away something on my insurance it was a very pleasant conversation I really enjoyed talking to her"

"Brittany did a great job in answering my questions. She was very knowledgeable and thorough. Thanks Bittany. I don't hear v e ry well some time and I have to ask a person to repeat. You never seem to be upset when I asked. You made me feel very comfortable. Than You!"

"Full coverage dosnt mean you have medical also they tell you health insurance no it’s not it’s hospitalized insurance never have I felt so messed over in my life I’ve been paying for a policy for two years almost now for it all I’ll just be a lie you guys have politely stole from me and made it clear I am worthless to you guys I ask for something you guys gave me the oposite you guys have recording and what you guys made me think I was under impression of"

"I have been an insured driver for 30+ years and have homeowners policies for 20+ years. I have never experienced such great customer service and care beginning with obtaining quotes to having an informational review of my policies at renewal. Danielle and Alyssa are great assets to your team! Thanks again...."

"Zach H is the absolute best."

"Roger and Zak are extremely responsive and professional. They always made sure to guide me in order to make the best decisions when it comes to insurance. I have been a customer for 7 years now and I will continue to be one 😀. Thank you."

"Zack was very thorough with my quote and necessary information I needed to make my choice......and of course, I chose State Farm!!"

"Very helpful! Made it quick and easy to get a renters insurance policy day of move in!"

"ZAK is personable, very helpful, and knowledgeable about the product and process. Transaction was seamless. Thank you, Zak. Carlie and Pervis"

"Great agent to work with. Answered all the questions and helped me to save money!"

"Just switched my home & auto to State Farm. The staff at this agency were great, Zak was super helpful and informative. Would highly recommend for great service and rates!"

"I recommend you go with Roger O’Connell State Farm agency in any area they are available and ask for Zak Krusemark. I called a few places for rental insurance and they are the lowest I got."

"Great customer service offered by Danielle! We have saved hundreds of dollars by switching to State Farm Insurance. Thank you!"

"All meetings professionally done."

"Danielle was a pleasure to work with, very knowledgeable, and saved us $600+ a year! Amazing customer service. I'm glad we made the switch!!! Great job Danielle 👍"

"From Danielle converting us over to State Farm, to Brittany answering any questions we might have, this office provides outstanding customer service. So glad they are our new insurance."

"I had a great experience at State Farm. Ms. Danielle Wells the representative was very helpful and kind make you feel like you were at home walk you through all the steps for life insurance and auto policy."

"Danielle was super helpful and nice!!"

"Danielle is awesome. She helped me a year ago when I was shopping around and due to her helpfulness and knowledge I chose State Farm. I had never been with State Farm prior. Thank you, Danielle."

"Worked with Alyssa. Very informative and helpful. Hope to be a long time customer"

"I got a call this morning saying my insurance was gonna go up $250 for one ticket. The officer T Davis lied on me about the complete so I didn’t get any license points 79 in a 70 Yeah, take me six months for a car to get fixed I’m still waiting on it and they’re telling me they’re gonna charge $250 extra Tell me About the other recent Tickets I just don’t understand how you guys are number one y’all are like number zero not even in a number number one in North Carolina more like number 10 these guys Really do absolutely Nothing to really help you out every time insurance claim somebody else being at fault Every time I ask them for any type of help, my insurance goes up will go down for one month and then skyrocket another hundred bucks This is the first time they’ve ever contacted me telling me my answer is gonna go up because of driving now I kind of feel stuck with y’all because I have health life and renters insurance under you guys I really should’ve stayed with Allstate where they had my hands"

"Sorry, there are no photos to share, but I will share one thing. It was an absolute pleasure to have the opportunity to have conversation with Sarah E Young she’s an asset to the corporation, due to the fact that she is well informed, has a bundle of patience to listen to the prospect/policyholder. Besides being kind and considerate and a mother who is due to be a child soon? I would like to wish her the best of luck in a load of health and happiness for her future addition to the collection, a.k.a. family. Roger, you should feel fortunate.. Happy holidays to one and all. Talk to you next year! Sincerely, D. A. URBON."

"Sarah was a great agent gotten me a great quote for not only auto but for renters insurance too"